Our company integrates software tools and applications, provide consulting services and s Software Factory services, based on the Java platform.
We also offer solutions based on SAAS (Software as a Service), as a means of distributing software, developing the solution, taking care of maintenance and upgrades, and providing the required infrastructure, through players like Amazon, Google, among others. Your company only pays for using the solution.
We have an extensive experience in developing Enterprise solutions, mainly based on the Java platform. We have extensive knowledge in the use of the following technologies:
By combining the Android platform with Amazon Cloud platform through Web services, we have developed apps that run on mobile phones, TV Box and Tablets, handling ticket printers and barcode, offering solutions for:
Queue Management
Digital signage
Order Takers
For details on these three subjects see Services
Working on Open Source and paid platforms, as Mondrian, O3 among others, we have developed and worked on:
Dashboards
Olap cubes
Data Mining and Predictive Analytics
We have developed and used business rules engines in our solutions.
We worked on projects with Activity and jBPM engine
Leveraging Arduino facilities in managing in and out ports, we have developed solutions that collect data captured by different sensors, store them using Amazon's infrastructure and interfaces developed by our company , to finally interconnect the collected data with existing satellite systems in the customer organization.
ASTERISK install and implement solutions.
We have developed interfaces to communicate ASTERISK with existing web services in business companies and government agencies, making information exchangemuch easier, through phones, streamlining and improving communication between organizations and their customers. Some use cases implemented are:
In the medical field: to check on the status of Proceedings and Exams, to request medical appointments by phone automatically, allowing the pacient interact with existing systems 24 hours a day, 365 days a year.
In commercial area: solutions that allow to phone customers automatically to notify them about the account status, repair orders status or other information.
Commited to the idea of software as a service, we offer the following alternatives, providing not only software, but also the infrastructure, support and maintenance required:
• We build VOIP communications platform based on ASTERISK
• Inbound and outbound IVR, call automation, information requests and approvals, integrated with web services as CRM, reservations, taking orders, sales and others.
• Political polls, quality services and general interest
• Reminders, debts notices and appointment confirmations made by phone, automatically
• Call Centers
We have developed a platform for receiving and sending SMS, enabling all the infrastructure to manage pools of GSM modems, and providing the software required for operational and administrative control of the platform.
SMS Delivery Service, the request is made through email signed electronically
SMS Delivery Service through interfaces with current systems in the company or government agency.
Information Service: to send order status, statements, medical exams, repair order status, others
Information Requests Service
Reminders of Exams appointments, repairs and others.
Advantages of Software as a Service (SAAS)
• No start-up investment in hardware or software
• Fast and immediate implementation
• Self administration database
• Ability to request the development of special APIs to connect with your own systems according to your needs
• Customization of the Messages
We have developed a service that allows your company or organization to concentrate all messages you receive, whether by phone, FAX, mail, SMS, twitter, in a single channel, and through a single application. This solution is used in customer service because, by concentrating all messages in one place, you can follow the status of a process, know who the responsible person is and reassign the task, if needed.
This service is mounted on a Workflow engine, therefore we can adapt the business process to the specific needs of your company.
• Queue Management
Facilitates the managing of flow of people in places of public attention, this is known in the market as well as Appointments Process, Queue Control or Delays Management.
• Digital signage
Can offer ideas, promotions, products and services on screens in retail outlets or Customer service, using graphics and animated images that can be changed in real time and scheduled for deployment at any time of your choice. This solution allows to reduce time and printing costs, shipping and placement of advertising items.
• Order Processes
Allows sales force or operational one, load data and interact automatically with the systems of your company or organization, through mobile phones or tablets.
Due to the ongoing evolution of the software industry, our commitment to permanent learning and in order to keep updated with latest technologies, we set as one of our priorities the participation in events worldwide for which. Since 1990 we have attended:
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